Return & Refund Policy for Zohar

Effective Date: April 27, 2026

Thank you for shopping with Zohar. We want you to shop with confidence. Please read our Return & Refund Policy carefully.

1. Return Eligibility

You may request a return if:

• You received a damaged product
• You received the wrong item
• The product has a manufacturing defect

To be eligible, the item must be unused and in its original packaging.

2. Return Request Time

Return requests must be made within 7 days of receiving your order.

3. Non-Returnable Items

We do not accept returns for:

• Used or damaged items caused by customer misuse
• Items without original packaging
• Change of mind after order confirmation (unless approved)

4. Refund Process

Once we receive and inspect the returned item, we will notify you about approval of your refund.

If approved:

• Refund may be issued through bank transfer or other agreed method
• In some cases, a replacement product may be offered instead

5. Shipping Charges

• Original shipping charges are non-refundable unless the mistake was from our side
• Return shipping cost may apply depending on the case

6. How to Request a Return

To request a return or refund, contact us with your order details:

Zohar
Email: zoharartisan@gmail.com
Phone: 03121133299
Address: Liaquat Pur, Pakistan

7. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page.